Cause: Water supply is turned off or not connected.

Solution: Ensure the water line is connected and the valve is open. Check for kinks or blockages in the line.

Cause: Water line connections are loose, or the ice maker assembly is damaged.

Solution: Tighten any loose connections and inspect the ice maker for cracks or damage. Replace faulty parts if needed.

Service: Technicians can identify the root cause of the problem using specialized tools and expertise.

Common Issues Diagnosed: Water supply problems, mechanical failures, electrical issues, and sensor malfunctions.

Cause: Ice may be jammed in the dispenser chute.

Solution: Remove the ice bin and clear any ice blockages. Use warm water to melt stuck ice if necessary.

Cause: Normal operational sounds or potential mechanical issues.

Solution: Some noise is normal, such as the sound of water filling or ice dropping. Unusual loud or grinding noises may indicate a mechanical problem, requiring a technician's inspection.

Service: Repairing or replacing faulty parts such as motors, valves, water lines, and control modules.

Parts Replaced: Ice maker assembly, water inlet valve, thermostat, sensors, ice mold, and auger.